More About Online Ordering
IF I HAVE AN ISSUE WITH MY ORDER, WHOm DO I CONTACT
If you are having technical issues with placing an order for pickup or delivery on the Krispy Kreme website or app, please call 1.800.4KRISPY or email KrispyKreme@casupport.com. If you have placed an order and have questions, need to make a change, or are not satisfied with your order, please contact the Krispy Kreme shop listed on your order confirmation email. Please have your order number ready.
Where can i place an online order?
You can place an online order on our website or download our app which is available on the App Store and Google Play
Where can krispy kreme deliver?
Our delivery range will vary by location. To see if we deliver to your address, visit our online ordering page.
Which Krispy kreme menu items are AVAILABLE FOR DELIVERY?
Our Online Ordering menu includes Doughnut Dozens, Coffee Brew Boxes and Bottled Beverages.
Which Krispy kreme menu items are AVAILABLE FOR pick-UP?
Our pick-up menu includes Individual Doughnuts, Doughnut Dozens, Coffee Brew Boxes and our full drink menu.
CAN I EARN REWARDS POINTS FOR ONLINE ORDERS PLACED THROUGH THE KRISPY KREME WEBSITE, MOBILE WEB OR MOBILE APP?
As a Krispy Kreme Rewards member, you will be able to earn rewards with each Online Order.
CAN I USE MY KRISPY KREME EARNED REWARDS FOR ONLINE ORDERING/DELIVERY ORDERS?
We get it, you’ve earned your points and now you want doughnuts delivered! This is coming soon!
can i use gift cards with online orders?
If the Gift Card is a standard VISA/MC/AMEX Gift cards, then yes. Any other gift cards are not accepted at this time.
CAN I USE COUPONS OR PROMO CODES WITH ONLINE ORDERS?
From time to time, certain Krispy Kreme promotions and offers may be available for online ordering. Others are only valid in shop. To best stay informed of Krispy Kreme promotions, be sure to join My Sweet Rewards.
I’M GETTING AN ERROR MESSAGE THAT THERE ARE NO DELIVERY DRIVERS IN MY AREA, WHAT’S GOING ON?
You are either outside of our delivery zone or someone bought all the doughnuts again. This can limit driver availability to fulfill your order
CAN I PLACE AN ORDER FOR DELIVERY OVER THE PHONE?
Not at this time. All orders must be made online.